Service: Before our stay we had various requests of the hotel and they responded quickly and were very willing to assist. During our stay, all the staff were proactive and were polite and helpful. There was good security and the hotel was well staffed. All the staff were very helpful and in particular Shailesh who helped to store our luggage for a night. Thank you! Location: Excellent location 7 mins walk from the train station. This is the red line that comes straight from the airport and the hotel is 1 station away from the dubai mall station Room: Spotlessly clean and very spacious. The 2 room apartment had a full kitchen with a large fridge, 3 WCs and 2 showers, washer and separate dryer. Breakfast: Surprised at the variety and spread of the breakfast. There was a good selection of dishes and there were omelets that were made to order. The croissant was very good. There was even freshly squeezed juice-the selection changed each morning. In order to shorten breakfast queues, two breakfast locations are available.
Trofeo
dezembro de 2024
My stay at Four Points by Sheraton in Dubai was absolutely outstanding. From the moment I arrived, I was warmly welcomed by the incredibly friendly receptionist Evelyn, whose kindness and professionalism immediately made me feel at home. The entire hotel staff was exceptional — from the helpful and knowledgeable concierges, to the restaurant team, who provided attentive, cheerful service throughout my stay. Breakfasts were delicious and varied, and the positive energy from the staff made every morning enjoyable. My room was spacious, extremely comfortable, and spotless — with a cozy bed that made it hard to leave in the morning! It was always perfectly cleaned and felt like a true haven after long days exploring the city. One of the highlights of the hotel was the fantastic pool — clean, relaxing, and perfect for an afternoon unwind. Whether for a refreshing dip or lounging with a view, it added a luxurious touch to the overall experience. I wholeheartedly recommend this hotel to anyone looking for comfort, excellent service, and a genuinely welcoming atmosphere. I’ll definitely be returning the next time I’m in Dubai!
Karol
março de 2025
Hatsoff to Ms. Samjhana on reception for quick check-in and extremely swift response.. Cleaning staff Ms. Shova was always on time and the room was very well done each day.. I am glad these two staff members made my stay more than pleasant.. Overall this property is at a great location between 2 metro stations surrounded by super markets and restaurants.. Breakfast was very good.. there was a lot of variation and choices which was a good touch.. People are very good.. smiling all the time.. I rate it the best in Dubai...
Prashant
fevereiro de 2025
(Room 1004) The room has nice views from the balcony; however, I was told the balcony door remains locked for safety reasons. The room feels more than spacious for a single traveler, and the bed is huge and comfortable. The bathroom is also spacious and well-cleaned. I kept the AC turned off most of the time, and the room didn’t feel hot, which is a plus. The housekeeping staff was always present on the floor, asking if I needed any amenities or cleaning, which was nice. Overall, I'm very happy with my stay at this hotel. The location is amazing if you want to explore downtown Dubai, and the Financial Centre Metro station is very close. Also the hotel rooftop bar Level 43 is worth visiting!
Melani
fevereiro de 2025
Very polite and friendly staff. The room was large and comfortable, but a little bit oldfashioned. Room had a nice view on Sheikh Zayed road and it was nice to watch from the balcony after sunset. Room cleaning was good and performed several times a day. Breakfast was good with several sidedishes for choice. Location of the hotel was good.
Dmitrijs
novembro de 2024
We are glad we chose Four Points by Sheraton for a first timer coming in Dubai, the staff (Mr. Thamer and Ms. Ashley) are very friendly and accomodating they even gave us early check-in and late check-out without addtl cost. Mr. Sanjay make sure our room (1112) is very clean and comfortable after a days of touring Dubai/Abu dhabi. Breakfast was amazing, wonderfull staff. Thank you as well Booking.com for making our stay memorable🤗
Jenily
dezembro de 2024
Good location, near metro station which made navigating the city easier. Every staff member I encountered was welcoming and happy to help. The entire hotel was beautifully clean. I enjoyed breakfast each day, plenty of choices, I used the rooftop bar and restaurant a couple of times, the food was good and there was a good atmosphere.
Janice
julho de 2024
Room was stylish and comfortable. With great location. And breakfast was good enough.
Saeed
outubro de 2024
Very good location, between two recommended Metro stations ( Financial Center and Emirates Towers). Lots of helpful staff ready to help with everything always with a smile. Several bottles of water left daily complimentary. WiFi is top quality and stable The restaurant Pascal is one of the best in Dubai and also has a very good Indian Restaurant, Sports Bar and Rooftop Bar. One of my top choices in Dubai, will definitely return.
Bernardo
março de 2024
it's not my first experience with them..but every time i stayed there , They still maintain the level of comfort they provide for accommodation and that's what I like.
Nourah
abril de 2023